Question 1

Do we need special software to use asset tags?

Accepted Answer

No. Tags carry a unique number that works with any system, including a well-structured Excel register. Dedicated asset software makes audits, transfers and depreciation easier as you grow, but many organisations start with Excel and a barcode scanner and upgrade later.

Question 2

Will your tags work with our existing ERP?

Accepted Answer

Yes, in almost every case. The tag simply carries the asset number used in your ERP, such as Sage, SAP, Odoo or QuickBooks. We match the numbering format to your system before printing, so scans drop straight into the correct asset field without retyping.

Question 3

How does a barcode scanner connect to our system?

Accepted Answer

Most handheld scanners behave like a keyboard. Plug in via USB or pair by Bluetooth, click into a field, scan the tag, and the number appears as if typed. No special integration is needed, which is why scanners work with spreadsheets and almost any software.

Question 4

Is buying software from you more expensive than going direct?

Accepted Answer

Not necessarily, and you get one supplier for tags, scanners and setup. Software pricing is quoted per requirement because user counts and modules vary. If you already have a preferred vendor, we will simply supply compatible tags and scanners.

Question 5

Can staff use their own phones for audits?

Accepted Answer

Yes, with QR code labels and a suitable app or web form. Phones are fine for occasional verification. For high-volume or warehouse audits, dedicated scanners or rugged mobile computers are faster and more reliable, and you avoid relying on personal devices.

Question 6

Do you migrate our old register into new software?

Accepted Answer

We can clean and structure your existing register so it imports correctly, removing duplicates and filling gaps through physical verification. The actual import is usually done in your chosen software with our clean file. See our fixed asset register service for details.

Question 7

Do you qualify for a free scanner?

Accepted Answer

Larger tag orders may qualify for a free barcode scanner. The current threshold and conditions are shown on the pricing page and confirmed on your quotation. It is a practical way to start scanning audits immediately after tags arrive.

Question 8

What if the software vendor goes out of business?

Accepted Answer

Your tags and numbers remain valid because they are independent of any software. As long as you can export your register to Excel or CSV, you can move to another system and keep scanning the same tags. Always confirm export options before choosing software.

Fixed asset management software and scanner integration in Kenya