Question 1

How much does the software cost?

Accepted Answer

Quotation on request, we respond within 4 working hours. It's priced as a one-off payment rather than a subscription, with the exact figure depending on user count and asset volume, and qualifying purchases include free scanners at no extra cost.

Question 2

Is this really not a subscription?

Accepted Answer

Correct, it's a one-off licence payment. You pay once and keep using the software going forward, which is different from most cloud asset software that charges monthly or annually for as long as you use it. Ask us directly about update and support terms when you request a quote.

Question 3

Can I try it before buying?

Accepted Answer

Yes, we offer a live demo login with sample data so you can see the register, scanning workflow and reports before committing to anything financially. Request one through the form on this page and we'll respond within 4 working hours, with no obligation to buy once you've tried it.

Question 4

Does this replace our accounting or ERP system?

Accepted Answer

No. It manages your asset register, tags, locations, custodians, condition and depreciation fields, and produces reports structured to reconcile against your ledger, but it doesn't run your general ledger, payroll or procurement. It works alongside your finance system, not instead of it.

Question 5

Do we need to install anything?

Accepted Answer

No, it's entirely browser-based, so your team logs in from any device with a web browser and an internet connection, with nothing to download or configure locally. There's no server to maintain and no software to update on individual machines, which keeps ongoing IT overhead close to zero.

Question 6

What happens if we don't have internet access on-site?

Accepted Answer

Since this is browser-based, it needs a working internet connection to use directly, so it isn't suited to fieldwork in areas without signal. For offline field capture, our rugged mobile computers store data locally and sync to the software automatically once connectivity is restored back at base or in range of wifi.

Question 7

Are scanners really included for free?

Accepted Answer

Yes, with qualifying software purchases, matching the same free-scanner principle we apply to larger on-site tagging projects. The exact qualifying threshold is confirmed when you request a quote, and it applies to the same barcode or QR scanners we supply for tagging fieldwork, not a separate lower-spec model.

Question 8

Can multiple staff use it at once with different access levels?

Accepted Answer

Yes, user accounts and permission levels are built in, so you can give stores staff scan-and-update access while restricting depreciation and disposal decisions to finance staff only. Access structure is confirmed during setup based on your organisation's actual roles, not a fixed generic template applied to everyone.

Question 9

Can the software import a register we already have?

Accepted Answer

Yes, provided your existing register is reasonably structured, we import it as part of setup rather than requiring you to re-key every line by hand. If your current register has significant data quality issues, we may recommend a verification pass first so the imported data is worth relying on going forward.

Question 10

What if we outgrow the software or need features it doesn't have?

Accepted Answer

Tell us what's missing and we'll assess whether it fits our development roadmap; we don't promise custom feature builds as standard. For organisations needing full ERP-level finance functionality, the honest answer is that this software isn't intended to replace that system.

Web-based asset management software