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Helpful answers

Frequently Asked Questions

Answers to common questions about asset tags, production, installation and procurement.

7 years in business500,000+ assets tagged95+ organisations
Frequently Asked Questions from Nicetags Solutions
Nicetags Solutions

A practical approach to frequently asked questions

Every requirement starts with the asset itself: its surface, operating environment, expected service life and the way your team will scan or verify it. We help you match those factors to a clear identification approach.

Clear specification before production
Support from a Nairobi-based team
Options for tagging and data capture
Procurement documentation on request
Buyer questions

Asset identification answers

Products

Which asset tag material lasts longest?

The right choice depends on the asset surface, expected life, cleaning, abrasion and scanning workflow. Aluminium suits many long-life applications, while polyester can be more economical indoors and stainless steel is reserved for harsher conditions. A representative sample should be tested before a large production run is approved.

Are aluminium tags suitable for curved assets?

The right choice depends on the asset surface, expected life, cleaning, abrasion and scanning workflow. Aluminium suits many long-life applications, while polyester can be more economical indoors and stainless steel is reserved for harsher conditions. A representative sample should be tested before a large production run is approved.

Can polyester labels survive regular cleaning?

The right choice depends on the asset surface, expected life, cleaning, abrasion and scanning workflow. Aluminium suits many long-life applications, while polyester can be more economical indoors and stainless steel is reserved for harsher conditions. A representative sample should be tested before a large production run is approved.

When are stainless steel tags worth the extra cost?

The right choice depends on the asset surface, expected life, cleaning, abrasion and scanning workflow. Aluminium suits many long-life applications, while polyester can be more economical indoors and stainless steel is reserved for harsher conditions. A representative sample should be tested before a large production run is approved.

Do tamper-evident labels prevent theft?

The right choice depends on the asset surface, expected life, cleaning, abrasion and scanning workflow. Aluminium suits many long-life applications, while polyester can be more economical indoors and stainless steel is reserved for harsher conditions. A representative sample should be tested before a large production run is approved.

Will an RFID tag work when attached to metal?

The right choice depends on the asset surface, expected life, cleaning, abrasion and scanning workflow. Aluminium suits many long-life applications, while polyester can be more economical indoors and stainless steel is reserved for harsher conditions. A representative sample should be tested before a large production run is approved.

Can you print our existing asset numbers on new tags?

The right choice depends on the asset surface, expected life, cleaning, abrasion and scanning workflow. Aluminium suits many long-life applications, while polyester can be more economical indoors and stainless steel is reserved for harsher conditions. A representative sample should be tested before a large production run is approved.

Pricing & Payment

What determines the price of a custom asset tag?

Displayed prices are cash-upfront estimates, exclude VAT at 16%, and use a minimum order of 100 pieces for priced tags. Standard sizes use the published product calculation, while custom sizes are calculated by area. Institutional buyers: 30-day credit terms available against a valid LPO. Credit pricing differs from the cash-upfront rates shown, quantity and credit period both affect the final figure. Request a credit quotation.

Do larger tag orders receive a lower unit price?

Displayed prices are cash-upfront estimates, exclude VAT at 16%, and use a minimum order of 100 pieces for priced tags. Standard sizes use the published product calculation, while custom sizes are calculated by area. Institutional buyers: 30-day credit terms available against a valid LPO. Credit pricing differs from the cash-upfront rates shown, quantity and credit period both affect the final figure. Request a credit quotation.

Why can a small custom batch cost more per tag?

Displayed prices are cash-upfront estimates, exclude VAT at 16%, and use a minimum order of 100 pieces for priced tags. Standard sizes use the published product calculation, while custom sizes are calculated by area. Institutional buyers: 30-day credit terms available against a valid LPO. Credit pricing differs from the cash-upfront rates shown, quantity and credit period both affect the final figure. Request a credit quotation.

Does the quoted tag price include installation?

Displayed prices are cash-upfront estimates, exclude VAT at 16%, and use a minimum order of 100 pieces for priced tags. Standard sizes use the published product calculation, while custom sizes are calculated by area. Institutional buyers: 30-day credit terms available against a valid LPO. Credit pricing differs from the cash-upfront rates shown, quantity and credit period both affect the final figure. Request a credit quotation.

Can pricing change after artwork approval?

Displayed prices are cash-upfront estimates, exclude VAT at 16%, and use a minimum order of 100 pieces for priced tags. Standard sizes use the published product calculation, while custom sizes are calculated by area. Institutional buyers: 30-day credit terms available against a valid LPO. Credit pricing differs from the cash-upfront rates shown, quantity and credit period both affect the final figure. Request a credit quotation.

Are samples charged before a production order?

Displayed prices are cash-upfront estimates, exclude VAT at 16%, and use a minimum order of 100 pieces for priced tags. Standard sizes use the published product calculation, while custom sizes are calculated by area. Institutional buyers: 30-day credit terms available against a valid LPO. Credit pricing differs from the cash-upfront rates shown, quantity and credit period both affect the final figure. Request a credit quotation.

What payment details should a purchase order include?

Displayed prices are cash-upfront estimates, exclude VAT at 16%, and use a minimum order of 100 pieces for priced tags. Standard sizes use the published product calculation, while custom sizes are calculated by area. Institutional buyers: 30-day credit terms available against a valid LPO. Credit pricing differs from the cash-upfront rates shown, quantity and credit period both affect the final figure. Request a credit quotation.

Lead Times & Delivery

How soon can a standard tag order be produced?

Production starts from artwork approval. Orders up to 200 tags qualify for same-day production, while larger bands follow the published lead-time schedule. Delivery adds time outside Nairobi, so urgent requirements should be disclosed before ordering because an unconfirmed deadline is not a production commitment.

What can delay an asset tag production date?

Production starts from artwork approval. Orders up to 200 tags qualify for same-day production, while larger bands follow the published lead-time schedule. Delivery adds time outside Nairobi, so urgent requirements should be disclosed before ordering because an unconfirmed deadline is not a production commitment.

Can an urgent order be completed on the same day?

Production starts from artwork approval. Orders up to 200 tags qualify for same-day production, while larger bands follow the published lead-time schedule. Delivery adds time outside Nairobi, so urgent requirements should be disclosed before ordering because an unconfirmed deadline is not a production commitment.

How are completed tags delivered outside Nairobi?

Production starts from artwork approval. Orders up to 200 tags qualify for same-day production, while larger bands follow the published lead-time schedule. Delivery adds time outside Nairobi, so urgent requirements should be disclosed before ordering because an unconfirmed deadline is not a production commitment.

Can one order be split between several locations?

Production starts from artwork approval. Orders up to 200 tags qualify for same-day production, while larger bands follow the published lead-time schedule. Delivery adds time outside Nairobi, so urgent requirements should be disclosed before ordering because an unconfirmed deadline is not a production commitment.

When does the production lead time officially begin?

Production starts from artwork approval. Orders up to 200 tags qualify for same-day production, while larger bands follow the published lead-time schedule. Delivery adds time outside Nairobi, so urgent requirements should be disclosed before ordering because an unconfirmed deadline is not a production commitment.

What should I check when an order is delivered?

Production starts from artwork approval. Orders up to 200 tags qualify for same-day production, while larger bands follow the published lead-time schedule. Delivery adds time outside Nairobi, so urgent requirements should be disclosed before ordering because an unconfirmed deadline is not a production commitment.

On-Site Services

What happens before an on-site tagging team arrives?

The process normally covers planning, site coordination, physical identification, data capture and an agreed handover. Exact activities depend on the condition of existing records and the number of locations. Responsibilities, access arrangements and acceptance criteria should be agreed before a field team is mobilised.

Can assets be tagged while an office remains open?

The process normally covers planning, site coordination, physical identification, data capture and an agreed handover. Exact activities depend on the condition of existing records and the number of locations. Responsibilities, access arrangements and acceptance criteria should be agreed before a field team is mobilised.

Who provides the source asset register for field work?

The process normally covers planning, site coordination, physical identification, data capture and an agreed handover. Exact activities depend on the condition of existing records and the number of locations. Responsibilities, access arrangements and acceptance criteria should be agreed before a field team is mobilised.

How do you handle assets missing from the register?

The process normally covers planning, site coordination, physical identification, data capture and an agreed handover. Exact activities depend on the condition of existing records and the number of locations. Responsibilities, access arrangements and acceptance criteria should be agreed before a field team is mobilised.

Can your team verify assets without applying new tags?

The process normally covers planning, site coordination, physical identification, data capture and an agreed handover. Exact activities depend on the condition of existing records and the number of locations. Responsibilities, access arrangements and acceptance criteria should be agreed before a field team is mobilised.

What causes an on-site tagging project to take longer?

The process normally covers planning, site coordination, physical identification, data capture and an agreed handover. Exact activities depend on the condition of existing records and the number of locations. Responsibilities, access arrangements and acceptance criteria should be agreed before a field team is mobilised.

When is self-installation better than an on-site service?

The process normally covers planning, site coordination, physical identification, data capture and an agreed handover. Exact activities depend on the condition of existing records and the number of locations. Responsibilities, access arrangements and acceptance criteria should be agreed before a field team is mobilised.

Compliance & Tenders

Which supplier documents can procurement teams request?

Current supplier documents are provided directly through the relevant RFQ or RFP process. Nicetags does not publish document numbers or downloadable certificates on the website. Procurement teams should state the required document list and validity rules so the response can be checked against the actual solicitation.

Why are compliance certificates not downloadable here?

Current supplier documents are provided directly through the relevant RFQ or RFP process. Nicetags does not publish document numbers or downloadable certificates on the website. Procurement teams should state the required document list and validity rules so the response can be checked against the actual solicitation.

Can Nicetags respond to a formal asset tagging tender?

Current supplier documents are provided directly through the relevant RFQ or RFP process. Nicetags does not publish document numbers or downloadable certificates on the website. Procurement teams should state the required document list and validity rules so the response can be checked against the actual solicitation.

How current must supplier documents be for a bid?

Current supplier documents are provided directly through the relevant RFQ or RFP process. Nicetags does not publish document numbers or downloadable certificates on the website. Procurement teams should state the required document list and validity rules so the response can be checked against the actual solicitation.

Do you publish customer reference letters online?

Current supplier documents are provided directly through the relevant RFQ or RFP process. Nicetags does not publish document numbers or downloadable certificates on the website. Procurement teams should state the required document list and validity rules so the response can be checked against the actual solicitation.

What tender details are needed for an accurate response?

Current supplier documents are provided directly through the relevant RFQ or RFP process. Nicetags does not publish document numbers or downloadable certificates on the website. Procurement teams should state the required document list and validity rules so the response can be checked against the actual solicitation.

Can a compliance document request be declined?

Current supplier documents are provided directly through the relevant RFQ or RFP process. Nicetags does not publish document numbers or downloadable certificates on the website. Procurement teams should state the required document list and validity rules so the response can be checked against the actual solicitation.

Software & Scanners

Will a barcode scanner read QR codes as well?

Compatibility depends on the barcode, QR or RFID standard, device operating system, data fields and destination system. Hardware alone does not correct weak asset data or an undefined workflow. A small test using real identifiers and records is the safest way to confirm fit before wider deployment.

When is RFID better than barcode scanning?

Compatibility depends on the barcode, QR or RFID standard, device operating system, data fields and destination system. Hardware alone does not correct weak asset data or an undefined workflow. A small test using real identifiers and records is the safest way to confirm fit before wider deployment.

Can scanning hardware connect to an existing asset system?

Compatibility depends on the barcode, QR or RFID standard, device operating system, data fields and destination system. Hardware alone does not correct weak asset data or an undefined workflow. A small test using real identifiers and records is the safest way to confirm fit before wider deployment.

Do rugged mobile computers work without internet access?

Compatibility depends on the barcode, QR or RFID standard, device operating system, data fields and destination system. Hardware alone does not correct weak asset data or an undefined workflow. A small test using real identifiers and records is the safest way to confirm fit before wider deployment.

What data fields should an asset register contain?

Compatibility depends on the barcode, QR or RFID standard, device operating system, data fields and destination system. Hardware alone does not correct weak asset data or an undefined workflow. A small test using real identifiers and records is the safest way to confirm fit before wider deployment.

Can software remove duplicate asset records automatically?

Compatibility depends on the barcode, QR or RFID standard, device operating system, data fields and destination system. Hardware alone does not correct weak asset data or an undefined workflow. A small test using real identifiers and records is the safest way to confirm fit before wider deployment.

When is a spreadsheet better than asset management software?

Compatibility depends on the barcode, QR or RFID standard, device operating system, data fields and destination system. Hardware alone does not correct weak asset data or an undefined workflow. A small test using real identifiers and records is the safest way to confirm fit before wider deployment.

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Tell us what you need tagged, how many assets you have and where they are used.

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